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Det kan vara så att antivirus programmet hindrar hasplms.exe att kommunicera med dongeln
Prova detta först:
The Embroidery System 8.1 and later uses new features that are only found in the HASP SRM driver. The Hasp License Manager Service (C:\Windows\System32\hasplms.exe) components of these drivers is needed to both update your dongle to use the features of the HASP SRM drivers and allow the software to open.
Some security software (specifically the firewall component) may try to block the hasplms.exe file from fully accessing the dongle components of your computer.
During the 4D Embroidery System 8.1 install, most security software will give you the option to ‘Allow’ or ‘Deny’ the hasplms.exe file the access that it needs; at this time you should click ‘Allow’.
After re-configuring the Anti-Virus / Firewall software :-
When updating to 4D Embroidery Software 8.1 re-run the update and then run the 4D Embroidery System
When installing 4D Embroidery Software 8.1 browse to the Technical\Dongle Driver on the DVD and run the HaspUserSetup.exe followed by the FirmwareUpdate.exe and then run the 4D Embroidery System
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