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Det är bara att läsa i deras FAQ:
When I download the designs, the colors are different than the ones on the website.
We can not guarantee that your software will reflect the thread colors that we used to sew the designs. In fact, we can almost guarantee that your software will not reflect the thread colors that we used.
Each machine format has a certain amount of colors in its palette. For example, the HUS format has 28 colors in its palette; the PES format has twice that many. When we digitize a design, we might use a color that is not included in the color palette of a certain format. When that occurs, the format will "guess" as to which color to use. Sometimes the guesses are close, and sometimes they are not. Because of this, not all colors will translate from the digitized file to the machine embroidery file.
We make a list of the colors that we used to sew the design and provide that for you on color change sheets. Instead of following the colors in your software, follow the color change sheet that is provided for the design. Color change sheets are conveniently stored in your order history and also located near the image of the design on the website.
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